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Operations Manager

Job details

Are you ready for an extraordinary opportunity with a company that's not just growing but thriving on innovation and dynamism? Are you searching for more than just a job – a workplace where your passion meets limitless possibilities for growth and achievement? Well, buckle up because SIRV invites you to join a team where excellence is celebrated, and opportunities abound!

As the operations manager you will provide strategic direction to advance our mission and achieve our business goals, while ensuring our participants receive the best care and support and comply with all relevant standards and regulations. This permanent role is pivotal in driving growth, enhancing operational excellence, and fostering a culture of innovation and collaboration within our dynamic team. Create your own dream Work life balance with this hybrid role, working from home, the office and on the road! No 2 days will ever look the same

Key Responsibilities:

Implement and maintain systems that identify gaps in service delivery or regulatory standards and work closely with the Manager to address those gaps

Developing and maintaining relationships with key internal and external stakeholders to secure access to necessary support, information, and resources to effectively manage a portfolio of Accommodation services

Managing client-wellbeing processes across Accommodation services; conduct audits of sites and individual clients

Maintaining up-to-date knowledge of external best practices and legislative/regulatory requirements to ensure compliance across Accommodation service operations

Demonstrated leadership experience

Industry experience in the disability sector, with experience supporting the implementation of strategic and operational initiatives

NDIA framework and compliance knowledge with an understanding of the considerations and how these relate to Accommodation & Respite services

Exceptional written and oral communication skills, with the proven ability of having managed internal and external stakeholders in past roles

What we need from you ?

Minimum Diploma in community service or similar

Minimum 2 years' experience in a similar role.

Drive and determination to hit the ground running

NDIS Worker Screening Check

Working With Children Check

Updated Police Check

First Aid & CPR Certificate

Driver's license, reliable transport, and Comprehensive Insurance

Valid Rights to work in Australia (Passport, Birth Certificate, etc.)

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