Kristy‑lee is a Clinical Lead in Behaviour Support based in Shoalhaven, NSW, with over four years of experience delivering supports under the NDIS. She is an Advanced Behaviour Support Practitioner committed to improving the quality of life for participants through person‑centred, evidence‑based approaches that align with NDIS Quality and Safeguards Commission requirements. Her background in social work, along with qualifications in community services and leadership, supports her ability to deliver ethical, compliant, and meaningful outcomes for participants.
In her previous role as a Team Leader, Kristy‑lee supervised a team of 10 practitioners and oversaw behaviour support services for more than 200 NDIS participants, strengthening her ability to ensure consistency in service delivery, maintain compliance with restrictive practice requirements, and support practitioners in developing high‑quality Behaviour Support Plans. She has extensive experience working with participants with complex needs across mental health and aged care, including individuals living with dementia.
Kristy‑lee is passionate about working collaboratively with participants, families, support coordinators, and multidisciplinary teams to implement Positive Behaviour Support strategies that reduce restrictive practices and promote independence, dignity, and community participation. Her approach focuses on understanding the underlying function of behaviours and delivering sustainable, person‑centred interventions that align with participant goals and NDIS plans.
She specialises in delivering NDIS Behaviour Support services, including the development and implementation of Interim and Comprehensive Behaviour Support Plans in line with NDIS Commission guidelines. Her expertise includes working with complex psychosocial and aged care presentations, with a strong focus on reducing and eliminating restrictive practices and improving participant outcomes.
Kristy‑lee is passionate about supporting NDIS participants to live meaningful and self‑directed lives and has a strong interest in working with individuals experiencing mental health challenges and dementia, ensuring supports are tailored, respectful, and aligned with their goals, preferences, and cultural needs.
She is equally committed to supporting her team and fostering a positive workplace culture where practitioners are encouraged to maintain a healthy work‑life balance and prioritise their own mental health, believing that when practitioners feel supported and valued, they are better equipped to deliver high‑quality, compassionate care.
Her capabilities include advanced behaviour support practice, NDIS compliance and reporting, restrictive practice authorisation processes, practitioner supervision and mentoring, and collaboration with support coordinators and allied health professionals. She is experienced in preparing documentation for NDIS plan reviews and ensuring services meet the standards set by the NDIS Quality and Safeguards Commission.
Kristy‑lee’s areas of specialisation include NDIS Behaviour Support, mental health and psychosocial disability, aged care, dementia support, complex presentations, restrictive practice reduction, and clinical leadership and supervision.
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