Your Sirv partner is local. That means care is planned, delivered and managed by people in your community, backed by a national team for quality, compliance and safe care.
“We're changing the way disability support services are delivered and managed across Wollongong and NSW….
Sirv Wollongong is a local disability support team led by Rebecca Finch, who brings over 14 years’ experience and a background as a qualified paramedic to person-centred NDIS support across the Illawarra and South Coast. Our expertise in trauma-informed care, mental health and advocacy is driven by a genuine commitment to making a positive difference.
Rebecca’s four years as a paramedic serving diverse and vulnerable communities, including Indigenous and isolated areas across NSW gives our team a deep understanding of psychosocial disability and a strong instinct for care, compassion and empathy.
We’re focused on helping the people we support not just get by, but thrive. Whether it’s navigating the NDIS, coordinating complex care, or simply being a reliable, compassionate presence, we bring a well-rounded, empathetic skill set to every person we work with across Wollongong, Shellharbour, Kiama, the South Coast and Canberra.
Our service bridges critical care and disability support in a way few can. With a paramedic background in critical-care transition alongside NDIS service delivery, we bring a broader understanding of healthcare needs and how to transition care safely. That means smoother, well-managed transitions for people who require specialised care, with their unique needs met effectively at every step.
We’re passionate about delivering a comprehensive, seamless approach to care that addresses both medical and disability-related needs. Our goal is smooth transitions and a better quality of life for the people we serve — improving the lives of participants, their families and support networks, while fostering a safe working environment for our staff.
"Grace speaks very highly of her support worker Sam and is really enjoying her supports with Sirv, due to the great match the managing partner, Samantha Lovett, has provided. Grace said she thinks that the supports are going well because Samantha took the time to match her with a support worker that would work well with her. Please thank Sam for doing an amazing job and having a positive impact in our participant's life!"
"Bron brings a wealth of knowledge to her role as Managing Partner with Sirv. Her passion to assist NDIS participants to live a full and meaningful life is clearly demonstrated by her dedication and quick-to-solutions attitude. Aided by her years of experience, Bron demonstrates person-centered practices and a holistic approach to NDIS supports and services. As a local Support Coordinator, I have the upmost confidence in referring the people I support to providers like Sirv."
"Sirv is the best service provider I have encountered. Others tried but gave up. Many thanks to your team of workers for making a big difference!"
"I wanted to provide some positive feedback on the Sirv support staff at the residence at Towradgi (…). All of the staff are friendly and professional whenever I attend the house"
"Matt (Sirv staff) engages with Trev (participant) in a friendly and kind manner and has taken the time to get to know Trevor's interests. He connects with him on his level, never condescending or frustrated by communication challenges. Matt went above and beyond by customising Trev's iPad communication app, a task typically handled by a speech therapist, to help him connect more easily with house staff."
"Yasmyn's communications with Trev along with her openness and kindness make her an excellent support for Trevor. Her genuine concern for Trev after he received the news from myself that his only sibling (his brother) had passed away overseas was reassuring for me to see. She knows Trevor well and treats him with dignity and respect."
"Since working with Sal, our daughter has not only reduced her meltdowns but is now making eye contact and using words to express frustration. It's changed our family dynamic."
"The connection-first model gave me tools to build trust with my students. Our class culture has shifted dramatically."
"Bettina is fantastic – thank you so much... Hunter honestly had the best day yesterday, I feel like crying as it's been very challenging in finding the right fit for him!"
Our team possesses an in-depth knowledge of disability accommodation, SIL services, NDIS plan review preparation, support coordination, and compliance. We've successfully established a robust network of support providers in the healthcare and disability sector, providing participants with increased autonomy and flexibility in their service choices.
Our extensive experience in delivering specialist disability accommodation services (SDAs), SILs, and independent living support has given us invaluable first hand insights into delivering top-tier care and crafting personalised solutions for individuals, their families, and the broader community. This expertise empowers us to provide the highest level of support and make a meaningful difference in the lives of those we serve.
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Yes. Sirv is a registered NDIS provider, which means we meet the NDIS Practice Standards and are independently audited for quality and safety. You can use our supports whether you're plan-managed, self-managed or NDIA-managed.
Our local team can support you with everyday things like personal care, help around the home and getting out into the community, right through to Supported Independent Living (SIL), 24/7 support and more complex or high-needs care. We build your supports around your goals, not a fixed menu.
For NDIS-funded supports you'll need an approved plan with funding in the relevant category. If you're not sure what your plan covers, or you're still waiting on one, reach out anyway — we can talk you through it, and we also offer privately funded support so you don't have to wait.
We take the time to understand your needs, routines and preferences, then match you with a support worker who genuinely fits. Because your partner is local, that match is made by someone who knows the workers and knows your community.
Absolutely. Your comfort matters most. If a match isn't quite right, just let your local team know and we'll arrange an alternative.
Supports are delivered locally by your Managing Partner's team, and coverage is location-specific. The quickest way to check is to reach out to your local Sirv team.
It depends on your supports and funding, but we move quickly. Get in touch and we'll give you realistic timeframes for your situation — and privately funded support can often start sooner.
Contact your local Sirv team or complete a referral form. We'll have a chat about what you need, answer your questions and put a plan in place — no obligation.
With Sirv, a local Partner owns your support and matches you with specialists who fit your goals, not a one-size roster. You get boutique, personalised disability support, backed by large-provider systems, compliance, and quality.
Join a Partner-led team where you are valued, supported, and set up to deliver great care.
If you want meaningful work with people who put clients first, we would love to hear from you.
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