Heather Cesarano | Sunshine Coast & Brisbane | QLD
Heather Cesarano | Sunshine Coast & Brisbane | QLD
Your Sirv partner is local. Your care is planned, delivered and managed by people in your community, backed by a national team for quality, compliance and support.
“We're changing the way disability support services are delivered and managed across Sunshine Coast & Brisbane and QLD….
Sirv Sunshine Coast & Brisbane is a local disability support team led by Heather Cesarano, who brings over 25 years working alongside people with disability advocating for their rights, amplifying their voices and shaping services that put their goals first.
Heather’s career began in direct support work and grew through senior leadership roles across the sector, including CEO and General Manager positions in organisations supporting complex, high-needs participants across Queensland, New South Wales and Western Australia. That depth of leadership shapes how our team works every day.
We’re committed to building services and cultures where people with disability are not just supported, but genuinely included, consulted and valued. Our mission is simple: to help build a future where people with disability have access to services that reflect their strengths, choices and potential across the Sunshine Coast and Brisbane.
Our service draws on more than 25 years of experience across the disability, community and human services sectors from frontline support through to executive leadership. That experience spans forensic disability support, accommodation and tenancy services, child protection, out-of-home care (OOHC), and both acute and community-based psychosocial support. A major focus has been high-quality home and living supports under the NDIS, including the design and management of Supported Independent Living (SIL), Independent Living Options (ILO) and Specialist Disability Accommodation (SDA) always with individualised, person-led outcomes at the centre.
We’re deeply passionate about empowering people with disability to live with dignity, independence and genuine choice. Across a 25-year-plus journey from frontline support to executive leadership, our commitment to services that are person-centred, culturally safe and driven by each individual’s goals has never wavered and we bring an innovative mindset to every challenge, always looking for new and better ways to support people and improve systems.
"Grace speaks very highly of her support worker Sam and is really enjoying her supports with Sirv, due to the great match the managing partner, Samantha Lovett, has provided. Grace said she thinks that the supports are going well because Samantha took the time to match her with a support worker that would work well with her. Please thank Sam for doing an amazing job and having a positive impact in our participant's life!"
"Bron brings a wealth of knowledge to her role as Managing Partner with Sirv. Her passion to assist NDIS participants to live a full and meaningful life is clearly demonstrated by her dedication and quick-to-solutions attitude. Aided by her years of experience, Bron demonstrates person-centered practices and a holistic approach to NDIS supports and services. As a local Support Coordinator, I have the upmost confidence in referring the people I support to providers like Sirv."
"Sirv is the best service provider I have encountered. Others tried but gave up. Many thanks to your team of workers for making a big difference!"
"I wanted to provide some positive feedback on the Sirv support staff at the residence at Towradgi (…). All of the staff are friendly and professional whenever I attend the house"
"Matt (Sirv staff) engages with Trev (participant) in a friendly and kind manner and has taken the time to get to know Trevor's interests. He connects with him on his level, never condescending or frustrated by communication challenges. Matt went above and beyond by customising Trev's iPad communication app, a task typically handled by a speech therapist, to help him connect more easily with house staff."
"Yasmyn's communications with Trev along with her openness and kindness make her an excellent support for Trevor. Her genuine concern for Trev after he received the news from myself that his only sibling (his brother) had passed away overseas was reassuring for me to see. She knows Trevor well and treats him with dignity and respect."
"Since working with Sal, our daughter has not only reduced her meltdowns but is now making eye contact and using words to express frustration. It's changed our family dynamic."
"The connection-first model gave me tools to build trust with my students. Our class culture has shifted dramatically."
"Bettina is fantastic – thank you so much... Hunter honestly had the best day yesterday, I feel like crying as it's been very challenging in finding the right fit for him!"
We bring extensive experience across disability and mental health services, with a strong focus on practical, outcome-driven support. Our team understands the complexities of the NDIS and is skilled in coordinating plans, managing accommodation services, and delivering tailored supports that align with individual goals and needs.
We have deep knowledge in providing Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), and other home and living options.
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Yes. Sirv is a registered NDIS provider, which means we meet the NDIS Practice Standards and are independently audited for quality and safety. You can use our supports whether you're plan-managed, self-managed or NDIA-managed.
Our local team can support you with everyday things like personal care, help around the home and getting out into the community, right through to Supported Independent Living (SIL), 24/7 support and more complex or high-needs care. We build your supports around your goals, not a fixed menu.
For NDIS-funded supports you'll need an approved plan with funding in the relevant category. If you're not sure what your plan covers, or you're still waiting on one, reach out anyway — we can talk you through it, and we also offer privately funded support so you don't have to wait.
We take the time to understand your needs, routines and preferences, then match you with a support worker who genuinely fits. Because your partner is local, that match is made by someone who knows the workers and knows your community.
Absolutely. Your comfort matters most. If a match isn't quite right, just let your local team know and we'll arrange an alternative.
Supports are delivered locally by your Managing Partner's team, and coverage is location-specific. The quickest way to check is to reach out to your local Sirv team.
It depends on your supports and funding, but we move quickly. Get in touch and we'll give you realistic timeframes for your situation — and privately funded support can often start sooner.
Contact your local Sirv team or complete a referral form. We'll have a chat about what you need, answer your questions and put a plan in place — no obligation.
With Sirv, a local Partner owns your support and matches you with specialists who fit your goals, not a one-size roster. You get boutique, personalised disability support, backed by large-provider systems, compliance, and quality.
Join a Partner-led team where you are valued, supported, and set up to deliver great care.
If you want meaningful work with people who put clients first, we would love to hear from you.
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