Shelley Munford | Fraser Coast | QLD
Shelley Munford | Fraser Coast | QLD
Your Sirv partner is local. Your care is planned, delivered and managed by people in your community, backed by a national team for quality, compliance and support.
“We're changing the way disability & aged care support services are delivered and managed across Fraser Coast and QLD….
Sirv Fraser Coast is a local disability and aged care support team led by Shelley Munford, a Registered Nurse committed to helping people recognise their strengths and build a more purposeful, fulfilling life. We deliver safe, holistic, person-centred care to people living with disability and to older Australians across the Fraser Coast, from Gympie through to Bundaberg.
As a Registered Nurse-led service, we bring the clinical knowledge and experience to recognise and respond to each person’s healthcare needs, delivering safe, holistic and person-centred care. Working within the community lets us build meaningful relationships and empower people to live independently, maintain their wellbeing and lead fulfilling lives.
We’re committed to delivering safe, high-quality care that empowers people to build on their own strengths and abilities, with access to the right supports and services. Respecting each person’s goals, beliefs and values is central to how we work, with a strong focus on holistic, person-centred care that supports overall wellbeing.
"Grace speaks very highly of her support worker Sam and is really enjoying her supports with Sirv, due to the great match the managing partner, Samantha Lovett, has provided. Grace said she thinks that the supports are going well because Samantha took the time to match her with a support worker that would work well with her. Please thank Sam for doing an amazing job and having a positive impact in our participant's life!"
"Bron brings a wealth of knowledge to her role as Managing Partner with Sirv. Her passion to assist NDIS participants to live a full and meaningful life is clearly demonstrated by her dedication and quick-to-solutions attitude. Aided by her years of experience, Bron demonstrates person-centered practices and a holistic approach to NDIS supports and services. As a local Support Coordinator, I have the upmost confidence in referring the people I support to providers like Sirv."
"Sirv is the best service provider I have encountered. Others tried but gave up. Many thanks to your team of workers for making a big difference!"
"I wanted to provide some positive feedback on the Sirv support staff at the residence at Towradgi (…). All of the staff are friendly and professional whenever I attend the house"
"Matt (Sirv staff) engages with Trev (participant) in a friendly and kind manner and has taken the time to get to know Trevor's interests. He connects with him on his level, never condescending or frustrated by communication challenges. Matt went above and beyond by customising Trev's iPad communication app, a task typically handled by a speech therapist, to help him connect more easily with house staff."
"Yasmyn's communications with Trev along with her openness and kindness make her an excellent support for Trevor. Her genuine concern for Trev after he received the news from myself that his only sibling (his brother) had passed away overseas was reassuring for me to see. She knows Trevor well and treats him with dignity and respect."
"Since working with Sal, our daughter has not only reduced her meltdowns but is now making eye contact and using words to express frustration. It's changed our family dynamic."
"The connection-first model gave me tools to build trust with my students. Our class culture has shifted dramatically."
"Bettina is fantastic – thank you so much... Hunter honestly had the best day yesterday, I feel like crying as it's been very challenging in finding the right fit for him!"
I pride myself on providing a respectful, compassionate service built on collaboration and trust. By working in partnership with each client, I ensure they remain at the centre of every decision and all aspects of their care. Achieving positive outcomes through person-centred care has always been my primary focus. Where appropriate, I collaborate with allied health professionals and other members of the care team to deliver coordinated, safe, and high-quality care tailored to each individual's unique needs.
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Yes. Sirv is a registered NDIS provider, which means we meet the NDIS Practice Standards and are independently audited for quality and safety. You can use our supports whether you're plan-managed, self-managed or NDIA-managed.
Our local team can support you with everyday things like personal care, help around the home and getting out into the community, right through to Supported Independent Living (SIL), 24/7 support and more complex or high-needs care. We build your supports around your goals, not a fixed menu.
For NDIS-funded supports you'll need an approved plan with funding in the relevant category. If you're not sure what your plan covers, or you're still waiting on one, reach out anyway — we can talk you through it, and we also offer privately funded support so you don't have to wait.
We take the time to understand your needs, routines and preferences, then match you with a support worker who genuinely fits. Because your partner is local, that match is made by someone who knows the workers and knows your community.
Absolutely. Your comfort matters most. If a match isn't quite right, just let your local team know and we'll arrange an alternative.
Supports are delivered locally by your Managing Partner's team, and coverage is location-specific. The quickest way to check is to reach out to your local Sirv team.
It depends on your supports and funding, but we move quickly. Get in touch and we'll give you realistic timeframes for your situation — and privately funded support can often start sooner.
Contact your local Sirv team or complete a referral form. We'll have a chat about what you need, answer your questions and put a plan in place — no obligation.
Your local Sirv Partner coordinates in-home aged care around what matters at home, with a team that knows you and your family. Stay independent with personal care and practical help, delivered with Partner ownership plus strong systems and compliance behind the scenes.
Join a Partner-led team where you are valued, supported, and set up to deliver great care.
If you want meaningful work with people who put clients first, we would love to hear from you.
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